Kenya Airways Vacancy for Sales and Ticketing Agents (Lagos, Nigeria)

Monday, 4 April 2011

Kenya Airways, A world class airline company operation in over 15 african countries and indeed the pride of African airlines. Kenya Airways currently has vacancies for the position below:

Job Title: Sales and Ticketing Agent

ROLE PURPOSE STATEMENT
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.

KEY ACCOUNTABILITIES /RESPONSIBILITIES
• To do reservations & ticketing for all KQ clients to generate sales
• Fare quotes to all KQ clients to provide the best applicable fares and generate sales
• To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
• Printing and reconciling of sales returns to accounts for daily sales
• To promote all KQ products to create awareness and generate sales
• To promote direct telephone sales so as to reduce distribution costs and generate sales

COMPETENCIES
• Team Player Customer focused
• Good communication skills

KNOWLEDGE, SKILLS & EXPERIENCE
• University graduate
• IATA/UFTAA Diploma/basic airline fares and ticketing

METHOD OF APPLICATION
Interested candidates are required to submit applications and curriculum vitae latest by 31st March 2011
The Country Manager
Kenya Airways
P.O. Box 50147
Ikoyi – Lagos